Quintana
Member since 12/28/2007
Security Consultant
From Boise, ID
http://www.quintanainvestigations.com
A little about myself...
The Quintana Investigative Group is Idaho’s premier Surveillance Consulting Service. The Group was founded by James Quintana a career law enforcement officer who graduated from the FBI National Academy and West Point Leadership. He was the Chief Investigator for the District Attorney’s Office and was elected as the Chairman for the Texas District and County Attorneys Association. He was recognized as being a Professional Investigator in 2004 and has been asked to speak at National Conferences on School Safety, Computer Investigations, Bank and Court Security. Prior to opening his own agency he was a Training Coordinator at P.O.S.T. which is part of the Idaho State Police Academy. Having spent nearly two decades in the public sector, James realized that the public has a false sense of security in online background checks. “Most people think that there $19.99 criminal background check is a bargain” Remember if it sounds too good to be true…it probably is! Most background companies lure frugal managers by selling them discounted or old information. Sometimes this information is limited by crime (only felonies) or region (only covers 38 states). James interviewed hundreds of pedophiles and knows how they get around the system and the crimes they commit during there careers. In knowing where to look and what to look for it gives us the edge over other companies and it assures our client that we did everything possible to weed out possible offenders or catch felons. After all, Quintana Investigations has been catching felons for decades. In addition, James saw alarms fall from being a high priority to a low priority in the law enforcement community. Currently in many police departments alarms are a lower priority than a barking dog. The City of Boise agrees. “In 2005, Boise Police responded to 4,655 burglar alarm calls, 99% were estimated to be false.” False alarms waste tax payer’s money and time, as well as delay officers from responding to real calls. Bottom line is that alarms annoy neighbors, business owners, and pets without actually providing much security to the home owner. The Quintana Groups response to this is simple, NO alarms. Statistics show that ALARMS don’t deter crooks. It merely lets them know they have 20 minutes to be out of your house before someone arrives. The number one deterrent to crime, violence, and theft is surveillance cameras, lighting and adequate signage. The Quintana Group, unlike most Security Companies, has experience in catching crooks. When you have a tooth ache, would you call a foot doctor? No, if you have a security issue, don’t call the cable guy. If you want your home or business safe call a professional. Call us. Our systems are made to deter would be crooks and catch offenders. When there is a breach, the owner is immediately notified via the internet by a text message, video clip, picture or email. Then the owner can contact the appropriate authorities. This is the most effective way to stop an intruder. Traditional Alarm system only ALARMS you and your neighbors. Studies show that only a small percentage would even call the police if they heard an alarm. No more false alarms. No more fines an old alarm won’t catch a burglar. The Q System will catch the burglar in the act on video and notify you immediately so you can call the police. Police are on the scene within 3 minutes or less if there is a crime in progress, catching the bad guys before they can steal your prized possessions. If the criminal is able to flee before the police arrive the entire crime will be recorded which helps in apprehended the intruder. It’s that simple. Insurance claims are guaranteed if you have video. You can also receive up to a 20% discount on your policy if you use video surveillance. The Quintana Group is licensed and insured with the state of Idaho. We provide a broad range of professional Information Technology, including background screening, security consultation, installation of cameras and security systems. The Quintana Groups consulting approach focuses on the customer and the Quintana Group being "partners for success". We make every effort to clearly understand our customer's needs. Our consultants have significant experience in the Information Technology industry. We will assess each situation individually and then work with the client to develop the appropriate project approach. We have strong project engineering, project management, leadership and team building skills, which serves to maximize the effectiveness of the project teams they assist. A continuous emphasis is placed on quality assurance, with the Quintana Groups consultant periodically reviewing project deliverables at various checkpoints throughout the project In addition to day-to-day project support, the Quintana Groups management team will periodically review each project in which the Quintana Team is participating. We will solicit customer feedback on the effectiveness of the Quintana Groups consultants and will make every effort to ensure the customer is satisfied with the value provided by the Quintana Group Team members The Quintana Group is committed to providing consultants who are current in the latest Information Technology systems and methodological approaches. The Quintana Group is committed to ensure our consultants receive information they need to stay current with the technology they are providing a service for. Our Mission In today's fast-paced environment, time is often your most valuable resource. At The Quintana Group we pride ourselves in not wasting yours. So, if you only have a minute to read about The Quintana Group, we'd like you to know the following key points: We are Safety and Security Consultants (not cable guys or electricians posing to be security specialist. We do hire professional installers and electricians) We tailor security solutions to fit your specific needs. We specialize in client/server environments with a strong emphasis on relational database technologies. We can background screen your contractors, sub contractors and employees. We carefully match our consultants with your projects and provide them with the support they need to be successful in your environment. We stake our reputation on your satisfaction, and work very hard to achieve it. Why Choose The Quintana Group? 1. We listen to your needs Your business environment and needs are unique. You might need consulting services to screen potential staff members, investigate an incident, conduct integrity testing, or to update your surveillance system. Whether you need guidance and advice, project implementation or management, or other specific resources, The Quintana Group can put together a solution to fill your needs. Our flexible range of services includes: Corporate Security Surveillance Security through environmental design Security Software/IT Security Background Screening Work place safety Liability 2. We take pride in our people We're not a large, internationally known consulting firm. Our reputation rests solely on the quality of our people, and we take that commitment seriously. Finding the right people is a difficult and time-consuming task, and can make the difference between success and an expensive failure. Whether we send you a single consultant or an entire team, you can rest assured that the Quintana Group will be well qualified for your project and environment. Screening Before working with Quintana Group, every prospective account manager undergoes extensive screening. Our own specialists conduct in-depth interviews. Product knowledge is not enough, however. Quintana Group consultants must also exhibit good communication skills and the ability to truly understand and meet customer needs. Support and Training Keeping good people productive is just as important as finding them. At The Quintana Group, we support our account managers at every stage of their work. We share technical knowledge, monitor and research new technologies, work together to solve tough customer problems, and provide ongoing training. Each individual account manager is part of the Quintana Group team of professionals. We also offer around the clock technical support for our clients. 3. We measure our success by your satisfaction When you hire The Quintana Group, you're getting more than consultants. You're hiring a commitment to satisfaction that runs throughout the Quintana Groups organization. Because we rely on customer referrals for new business, your success is critical to the Quintana Group. Our account managers work closely with you to track your project and overall satisfaction. Quintana Group Hands-On Managers As a Quintana Group customer, you'll have an Account Manager whose job is to identify and solve any potential problem as they arise. This Manager maintains an ongoing relationship with you while working with the on-site Quintana Group consultant. The overall result is a positive experience for everyone involved. Tracking Customer Satisfaction We monitor closely how we perform on your project, tracking your feedback on the following factors: Quality of work performed Reliability Professionalism Technical expertise Proven Successes In summary, the Quintana Group has extensive experience with Information Technology and Security Systems and Services. We have satisfied customers in many market segments, including resorts, retail, banking, transportation, health care and government. We believe that our experience and professional relationships demonstrates the reliability and integrity of our organization. At the Quintana Group we are available 24/7.
Contact Information
denise@quintanainvestigations.com
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